Andy was named President of ICC in July 2015, after serving as Chief Operating Officer (COO) for the previous three years. As COO, he was responsible for operational and business development activities, implementing the company’s long-term strategy, and effectively growing the organization. During his tenure as COO, he led ICC through a period of rapid expansion, during which the firm’s size more than doubled.
Andy came to ICC with more than 20 years of experience in the financial services industry, with a particularly strong background in growing software and consulting organizations and helping their clients accelerate system integrations and achieve operational efficiency.
Prior to joining ICC, he held a variety of management, business development and consulting roles for Eagle Investment Systems and Princeton Financial Systems (PFS), including a stint of several years leading PFS’s Asia/Pacific operations. Prior to his years with Eagle and PFS, Andy worked with ICC as an independent consultant. He also previously held a variety of operational auditing, investment administration and investment accounting roles for Nationwide Insurance.
He earned a B.S. in finance and accounting from Miami University in Oxford, Ohio, and earned his CPA designation in 1993.
Doug is chairman and founder of ICC. He has more than 25 years of experience in financial controls and management with the investment and IT departments of insurers, banks, and other institutional investors. He founded ICC in 1993 primarily to help firms implement investment management back-office solutions. He has directed and managed dozens of large systems conversions and system consolidation projects as a result of mergers.
Under Doug’s leadership, ICC developed many of the industry’s best practices in systems conversions. ICC also pioneered a methodology for rapid system consolidations and has led many of the largest merger-related projects as a result. Doug also designed the IRDB® and EZDD®, ICC’s proprietary software tools that we use on every project to accelerate achievement, and which some clients continue to utilize post-project to help with ongoing reporting, data integration, or other data management needs.
Before founding ICC, Doug was a Senior Consultant for the Claremont Technology Group, Inc.; Regional Sales Manager for Customer Insight Company; held numerous positions at Control Data; and was an Account Manager for Manus Professional Services.
A retired Commander in the United States Coast Guard Reserve, Doug graduated Phi Beta Kappa from Washington State University with a BA in Mathematics with distinction.
Ron is a director of ICC, and has been with the firm since its founding in 1993. He has more than 25 years of experience in software installation and financial controls, having worked with the investment departments of insurance companies, banks, and other financial services companies.
A creator of some of the industry’s best practices in system conversions and global integration, Ron has directed and managed some of ICC’s largest system implementation projects over the years. He has also led many specific workstreams on clients’ projects, including additional accounting bases, multiple systems integrations, the verification of data quality, user acceptance testing (UAT), integration, and regression testing, as well as parallel processing, documentation, and reporting.
Ron’s direction over the years has facilitated the management of ICC’s growth, and his steadying oversight, combined with Doug’s vision, has enabled ICC to become the pre-eminent investment conversion and consulting firm for institutional investors desiring rapid system consolidations as a result of mergers.
Ron is a former U.S. Naval Officer. He earned his BA in Business Administration in Quantitative Methods from the University of Washington and is a graduate of the U.S. Naval Reserve Officer Training Corps.
Mark is an experienced consultant whose experience combines of investments knowledge with a background in IT. Since 1995, he has almost exclusively focused on investments systems across multiple asset classes including Equities, Fixed Income, Alternative Investments, and Derivatives. His business experience spans middle-to-back-office investment operations, including investment accounting, portfolio reporting, reference data, and risk management.
Mark began his IT career as a developer. Since then, he’s consulted at large public pension funds, insurance companies, and money managers in a variety of engagements including data conversions, large-scale systems development, vendor-package evaluation and implementation, and business analysis and requirements.
He has experience with a variety of tools and technologies including Oracle, Microsoft SQL Server/SSIS, Rational Team Concept, Informatica PowerCenter, and HP Quality Center. His investment accounting systems experience includes roles as a data conversion analyst on a PAM-to-Eagle STAR/PACE project; project manager for an Eagle STAR/PACE upgrade; data analyst/QA for PAM, Eagle PACE, Investran, SS&C LMS, OpenLink Findur, and Factset integration development; and team lead/business analyst for SS&C MAXIMIS upgrades and support.
Mark graduated with a BA from The Ohio State University, earned an MBA in Finance from the University of Cincinnati, and has passed Level I of the CFA program.
Ken is a seasoned practitioner in the global investment industry, providing a wide range of professional and consulting expertise to institutional investment managers, including management consulting, evaluations, project management, process analysis, and strategic planning. With a broad and deep understanding of the markets, the products, and the administration of the investment industry, Ken is well versed in the complex issues challenging this specialized field.
Over his career, he has worked with clients as diverse as Ameriprise Financial, Aegon, Driehaus Capital, Fidelity, MassMutual/Babson Capital Management, McMorgan & Co., MetLife, Microsoft Treasury, Putnam, SSRM (now Blackrock), SSgA and others,as well as a number of technology providers.
Before entering the consulting world, he held positions in portfolio management, specializing in equity and alternative investments, headed investment accounting for a $100 billion company, managed an operations group, and worked in international treasury.
Frequently featured in industry publications, Ken is a contributing author to the book, Straight Through Processing for Financial Services Firms. He’s noted for several important whitepapers including a whitepaper and a presentation he delivered to the Federal Reserve Board with recommendations on the use and regulation of venture capital and private equity funds as investment options by national banks. He’s also a frequent speaker at seminars and other industry events.
Over a twenty year career, Chris has proven to be a results-driven leader of customer success, professional services, and client services organizations across financial services verticals, including Investment Management, Wealth Management, Hedge Fund, Banking and Insurance. He has enjoyed building and growing high-performing teams that have significant impact on the bottom line, and working with customers to solve their most complex problems, resulting in increased customer loyalty.
Whether in financial technology, investment management, or other areas or industries, Chris’s focus on Customer Success is the same: he works to solve business problems, advocates for clients, becomes a trusted partner and adviser, listens, is responsive, and is willing to speak frankly and have difficult conversations when necessary.
Prior to working with ICC, Chris served in multiple leadership roles with Charles River Development. He had previously led his own consulting practice for twelve years, which was acquired by Deloitte & Touche. Chris’s career began at Princeton Financial Systems after graduation from Lehigh University.
Mary Jo Dazzo
Mary Jo has more than 18 years of experience in IT and Financial Services. As a consultant with ICC, she supports and integrate ICC’s products; helps develop, test, document, and implement new releases of software; and coordinates the integration of these packages with various investment accounting systems. She also serves on technical teams in various aspects of conversions and migrations.
Prior to ICC, Mary Jo worked with brokerage firms as a manager of systems development for fixed income trading, manager for Operations and Clearance systems development and business/systems analyst in the areas of Capital Markets, order/trade processing, and Compliance.
Active in her community and very interested in education, she’s worked as a technology and sports instructor for preschool age children. As a board member of The Education Fund of Westfield for over 10 years, she’s helped organize various fund-raising activities to provide grants to local schools. She’s a past president of The Ed Fund, and has been serving as Treasurer of that volunteer organization for seven years.
Mary Jo earned an MBA in Finance from Seton Hall University and a BS in Computer Science and Mathematics from The State University of New York at Binghamton.
Joseph “Rocky” Gillis
Rocky is a senior consultant with a vast array of knowledge, including GAAP and statutory reporting, compliance, and financial statement preparation; investment portfolio management and investment accounting; and financial systems design, conversion, implementation, and maintenance.
As a financial projects consultant for the past 13 years, Rocky has incorporated new statutory, international, and GAAP accounting/reporting requirements into several existing software products; worked with legislative bodies to oversee new or revised accounting/reporting requirements; selected, converted, installed, and maintained accounting systems; and conducted pre-audit and examination planning and preparation, as well as product analysis, integration, and steerage.
Before Rocky joined ICC, he served Fiserv Insurance Solutions as Investment Product Manager; Eagle Investment Systems as Senior Product Consultant; SS&C Technologies, Inc., as Senior Product Consultant; Policy Management Systems Corporation as Senior Accountant/NAIC Coordinator; Employers Insurance of Texas as Assistant Treasurer; and Metropolitan Savings and Loan Association as Assistant Vice President.
Known as “Mr. NAIC” by many, Rocky is the co-author of Investment Income (Chapter 9), Property/Casualty Insurance Accounting Textbook (8th Edition), published by IASA (2007). He has authored numerous white papers, training manuals, and articles; served as President and Executive Committee Chair of NASVA; and taught the NAIC Seminar, Accounting for Asset-Backed Securities.
Rocky earned his Bachelor of Business Administration, with concentrations in Finance and Economics, from Southern Methodist University.
LeeAnn has more than 30 years of experience in the Financial Services industry, with a focus on Securities Accounting, Business Analysis, and Technical Accounting. In addition to helping to select and designing new business processes with the many systems implementation projects she’s worked on, she’s often led clients’ investment accounting efforts with the post-conversion efforts of catch-up, parallel and reconciliation. Before embarking on her consulting career, LeeAnn was a business analyst for the Providian Corporation.
Her functional expertise includes accounting for all types of assets on multiple platforms — reconciliation, business analysis, business-process redesign, functional testing, training, investment operations, and system implementation. She’s led the data catch-up, parallel processing, and reconciliation phases of several investment accounting system implementations, the last two of which were for insurance companies with more than $100 Billion in assets.
LeeAnn’s also conducted end-user training classes for portfolio accountants and cash processing operation personnel for several clients. She’s developed test scripts and conducted functional testing for investment accounting software for several large insurance companies. She’s maintained statutory accounting entries, schedule Ds, and monthly reports for several portfolios. She’s communicated with banks, trustees, corporate affiliates, and internal departments. And she’s compiled quarterly and annual exhibits and worksheets for statutory reporting.
G has more than 25 years of experience as a senior executive in Capital Markets/Financial Services Technology, designing, developing and deploying applications including systems for Portfolio & Fund Accounting, Tax & Partnership Accounting, Performance (GIPS) Management, Algorithmic Trading (Equity and Derivative), Risk-management, Compliance & Regulatory, Operations (Trades, Holdings, Securities), and Real-time (Cloud/Web) Transactional and Analytical systems.
Before joining ICC, G was Executive Director, Technology & Risk Management, and Partner at MASTPartners; VP of Global Projects Management at BlackRock; VP and Group Manager of Custody/Fund Accounting for Bank of New York; VP and Senior Project Manager of US and European Consumer Banking for Citigroup; VP of Investment Services for Kidder, Peabody & Company; and sat on the Board of Directors of two startups.
Well-versed in building and managing cohesive, multi-functional, off-shore/local, cross-organizational teams to deliver successful technology initiatives within budgets and timelines, G has an MS in Software Engineering from Pace University and a Bachelor’s in Computer Science from Clarion University of Pennsylvania, as well as various Financial and Management courses and certifications.
G also serves an Adjunct Instructor for an MBA program, teaching Management Strategy, Process Management, eCommerce, Investments, MIS, Databases and IT Security courses.
Rolf has more than 30 years of experience in Financial Services and Investment Operations. His areas of expertise include fixed income securities, equities, commercial mortgage, real estate accounting and reporting, business analysis, and systems development and implementation. He’s led data-quality efforts on various projects. Prior to his consulting career, he held management positions in the Great West Life companies and was director of Mortgage Loan Servicing for the Johnson Capital Group.
His experience also includes managing the Canadian and U.S. investment operations areas of a multi-national insurance & financial services company encompassing invested assets in excess of $20 Billion; leading the data-quality effort for an investment accounting system consolidation project for a $100 Billion insurer; and serving as primary business sponsor and project manager in leading, developing, and implementing investment accounting, servicing, compliance, and reporting system solutions
Rolf also served as team leader in a corporate M&A with $10.0 Billion of fixed income/bond and commercial mortgage assets that was completed early and under budget. And he managed the Primary and Special Servicing of all client portfolios for a privately held mortgage banking firm comprising more than 300 loans and $2.9 Billion from 11 investors in Institutional, GSE, and CMBS commercial mortgages.
Glenn has more than 30 years of experience in financial services, particularly mutual fund accounting, investment recordkeeping systems, business process redesign and management, business systems analysis, software product management, and large implementations. Before joining ICC, he was a mutual fund accounting project manager for a large software firm, responsible for business analysis, process management, and large client onboarding for State Street’s Investment Manager Services division. Glenn began his career with PriceWaterhouseCoopers before moving to Xerox Financial Services, Alliance Capital Management, and Princeton Financial Systems.
As a product manager for PAM for Mutual Funds, Glenn defined and prioritized all functional enhancements necessary to bring a mutual fund investment accounting system to market. He supervised a team of analysts and developers to create a mutual fund investment accounting product. He developed marketing and sales strategies for key target markets. Additionally, he attended several industry events, participating on panels for relevant mutual fund topics and publishing articles in mutual fund trade journals.
Over the course of his consulting career, Glenn’s used his management experience to identify targets for process improvement and to implement process-mapping tools. He’s converted a multi-billion dollar client to a full suite of middle-office applications, including recordkeeping, transaction management, corporate actions, performance, data warehouse, pricing, reconciliation, and reference data. He’s also prioritized, maintained, and coordinated systems enhancements for this conversion.
Stephen is a computer programmer/database expert with more than 25 years of professional experience. He began programming on some of the earliest home-based computer systems (Texas Instruments, Commodore 64, and IBM compatibles) in 1983.
A 1994 graduate of DeVry University with a bachelor’s degree in Electronics Engineering, Stephen learned about the inner workings of micro-processor based systems and expanded his knowledge of computer languages such as assembly language, C++, and hardware interrupts. Ever curious and an inveterate tinker, he continues to experiment and build custom hardware devices and software applications.
In his professional career, Stephen has worked in many different industries, including financial accounting, stock market trading systems, inventory management systems, and more. Some of the companies he’s worked for include Hewlett-Packard, Northwestern University, National Tube Supply, and The Northern Trust. He’s developed and maintained application/database software graphical interfaces in primarily Microsoft based applications (Visual Basic, C++ , PowerBuilder). His database knowledge spans several of the primary server systems in use, such as Oracle, Sybase, and MS SQL Server. He uses all of his software and database experience, teamed with his data manipulation proficiencies, to perform accurate data conversions and maintain ICC software applications and databases.
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